0211 425310/20/30/40 info@carecoop.co.zm

Our History

Who We Are

Care Co-operative Savings & Credit Society Limited hereinafter referred to as “CareCoop” is a leading Savings and Credit Cooperative (SACCO) that has been operating in Zambia since 1995 under the guidance of the Ministry of Agriculture and Cooperatives.

CareCoop started off as a small Cooperative through contributions from employees of Care International. In its early years of inception, membership was only drawn from among the employees of Care International until 2004 when the members amended the bylaws and subsequently opened doors to draw membership from interested Non-Governmental Organisations (NGO). Over the years, CareCoop evolved and eventually began to draw its membership from other organisations outside NGOs termed “Associate Members”. CareCoop has grown from an initial 50 members in 1995 and now boasts of over 4, 000 members.

For over 20 years, CareCoop has continued to be the pioneer SACCO in the provision of superior financial solutions that meet its diverse customer base. Currently supervised by the Ministry of Commerce, Trade and Industry and operating under the Co-operative Act of 1998, CareCoop has remained one of the largest SACCOs in the country.

CareCoop offers affordable financial services and products to its members with its main objective being to encourage Savings from its members and advance them with loans for development and any emergencies. There are various loan products with varying pricing and tenors to offer our members various options that meet their financial needs. In 2012, CareCoop announced the commencement of its share sales to enable the organisation to raise capital to embark on a portfolio diversification agenda. From the time this was announced, CareCoop has raised in excess of K13M in the capital (with 1, 707 Shareholders).

CareCoop has one location with its offices located at Plot No. 9696, Chudleigh off Great East and Munali Roads in Lusaka.

Our Mission

Our Mission is to provide affordable and flexible financial services and products to members through savings, loans and investments in an efficient, effective and transparent manner to enhance members’ standard of living

The mission statement is based on the Care Co-operative Savings and Credit Society Limited (CareCoop) core values of accountability, transparency, integrity, respect, excellence, and commitment.

Our Vision

Our Vision is to be a leading and dynamic Co-operative in Zambia offering affordable financial services and products to its members.

Our Values


All actions of the members, board, and staff shall be in the best interest of the Co-operative with zero tolerance to corruption, fraud and theft.


All members, board and staff will maintain the highest levels of honesty and truthfulness in all our day to day interactions.


We demand of ourselves the highest quality of service


We will maintain openness in all our Co-operative dealings.


We will hold in high esteem the values and opinions of all members and other stakeholders.


We pledge dedication and loyalty to the Co-operative