CareCoop Helpdesk contact

We are here to help! Call our Call Centre on +260630372020 Mon-Thu 08:15-17:00, Fri 08:15-14:00, or submit a query/ticket/complaint

Our Products and Services

From savings to investment opportunities. We've got you covered.

Employee Savings

Employee Savings

Begin saving today hassle-free

Loans

Loans

Loan products to suit your needs at low-interest rates

CareAssurance

CareAssurance

CareCoop has you & your loved ones covered!

Employer Savings

Employer Savings

Begin saving your gratuity today hassle-free

Shares

Shares

Invest in your future at competitive dividend payout rates 

Junior Saver

Junior Saver

Secure your child's financial future with our Junior Saver Account.

Golden Saver

Golden Saver

Prepare for a comfortable retirement with our Golden Saver Account.

Holiday Saver

Holiday Saver

The perfect way to save for your dream holiday while earning interest  

CTA

Request a call back for any type of insurance, be it Medical, Property or Motor Vehicle

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NO MORE WAITING! NO MORE GUARANTORS! ???? CareCoop is excited to introduce a game-changing promotion for Secondary Members! ???? Join Today. Borrow Today. ???? For a limited period, eligible Secondary Members can now access loans immediately upon joining — with NO waiting period and NO guarantors required! This is the perfect opportunity for your loved ones to enjoy the benefits of CareCoop membership and access financial support when they need it most. ????‍????‍????‍???? Who qualifies as a Secondary Member? ✅ Spouses ✅ Children ✅ Parents ✅ Brothers and Sisters of Principal Members Why keep this opportunity to yourself? ???? Be a CareCoop Ambassador! Spread the word and help your family members unlock fast, convenient access to loans and other membership benefits. ⚠️ Terms and Conditions Apply. ???? For full details and eligibility requirements, click the link below: https://support.carecoop.org/support/solutions/articles/153000257975-secondary-member-promo

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Did you know that on 15 November 2014, CareCoop hosted a Family Fun Day to bring members and their families together in a spirit of unity? The event was a massive success, raising K49,000 in support of cooperative activities! That same year, our membership grew to 1,656, reflecting the growing trust in our vision. As we celebrate 30 years of CareCoop, we remain just as committed to strengthening member engagement and building a secure future together. Were you at the 2014 Family Fun Day? Share your favorite memories with us below. #familyfunday #carecoopat30 #CommunityImpact #DidYouKnow

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A new week is a fresh chance to align your daily habits with your long-term goals. Before the week gets too chaotic, take five minutes today to check your budget and see where you stand. A little bit of planning on a Monday saves a lot of financial stress by Friday. What is your main financial goal for this week? Let us know in the comments. #newweek #financialgoals #carecoopat30 #planningahead

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Do not wait for a perfect financial month to start building your safety net. One of the biggest financial myths is that savings are only for surplus income. The truth is, putting away small, consistent amounts builds discipline and long-term security faster than waiting for a windfall. Start small, start today and speak to us about setting up a structured savings plan that fits your current reality. Click on the link for more: https://portal.carecoop.org #carecoopat30 #DidYouKnow #MythVsFact #savers #explorepage

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The right technology at the right time will improve your lifestyle as well as your productivity. When it’s time to elevate your setup, our Gadget Loan is the smartest way to do it. Get the premium tech you’ve been eyeing and spread the cost in a way that makes sense for your pocket. Work smarter, not harder. Send us a message to apply today or click the link below. https://portal.carecoop.org #carecoopat30 #loanservices #financemanagement #explore #Zambia

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True growth takes time, whether you are planting a tree or building your wealth. This World Environment Day, CareCoop is committed to sustainability by reducing our paper waste. You can help us protect the environment while saving yourself time. Let’s build a greener future together. Register on the CareCoop member portal today to manage your finances 100% digitally! #WorldEnvironmentDay #carecoopat30 #explorepage #gogreen

Products of the Moment

Introducing the Fastele Loan

We are currently piloting the Fastele Loan with an initial group of 100 members. Following the successful completion of this pilot, we will launch the product to all our members soon!

Featured Prodct
New Prodct

Utility Loan Product

Are you looking for a utility solution?

You can now apply for a Utility Loan amounting to a maximum of ZMW100,000.00, repayable within a period of 18 months.

Learn More

CTA

Whether you're an employee of a member organisation or a family member of a principal member, you can apply for membership online in minutes

Apply Now

Our Loan Products

We offer a variety of loans at favourable interest rates

CTA

Did you know you can apply for loans of any amount through the CareCoop portal? Simplifying your financial journey, one click at a time.

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Our Expert Team

Meet our exceptionally talented team of industry professionals

Mutinta Lumayi

Mutinta Lumayi

Chief Executive Officer
Sydney Kanyata

Sydney Kanyata

Head Finance and Administration
Prunella Kapinga Kalela

Prunella Kapinga Kalela

Head Business Development
Fred Musonda

Fred Musonda

Head Risk and Internal Audit

Testimonials

What our members say