CareCoop Helpdesk contact

We are here to help! Call our Call Centre on +260630372020 Mon-Thu 08:15-17:00, Fri 08:15-14:00, or submit a query/ticket/complaint

Our Products and Services

From savings to investment opportunities. We've got you covered.

Employee Savings

Employee Savings

Begin saving today hassle-free

Loans

Loans

Loan products to suit your needs at low-interest rates

CareAssurance

CareAssurance

CareCoop has you & your loved ones covered!

Employer Savings

Employer Savings

Begin saving your gratuity today hassle-free

Shares

Shares

Invest in your future at competitive dividend payout rates 

Junior Saver

Junior Saver

Secure your child's financial future with our Junior Saver Account.

Golden Saver

Golden Saver

Prepare for a comfortable retirement with our Golden Saver Account.

Holiday Saver

Holiday Saver

The perfect way to save for your dream holiday while earning interest  

CTA

Request a call back for any type of insurance, be it Medical, Property or Motor Vehicle

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Behind every strong family is a woman who keeps showing up, giving her all, and making things happen, often without asking for recognition. Today, we celebrate every mother and mother figure for the love, strength, and sacrifices that never go unnoticed. Happy Mother’s Day from all of us at CareCoop.

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Humanity first. Always. Today, on World Red Cross and Red Crescent Day, we celebrate the people and organizations that continue to show up for communities in times of need, crisis, and recovery. At CareCoop, our 30-year journey has always been rooted in people, compassion, and support that makes a real difference. Here’s to kindness in action, helping hands, and the power of humanity. #WorldRedCrossDay #CareCoopAt30 #HumanityFirst #CareCoop

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Big creativity from our little savers We’re proud to share the winning entries from our Junior Savers Art Challenge – “My Savings, My Future.” Each piece is a reminder that it’s never too early to start thinking about the future Congratulations to our young winners and well done to every child who took part. #CareCoopKids #MySavingsMyFuture

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Ever looked at your money and wondered, “Where did it all go?” This week, take back control with a simple habit: The 3-Bucket Rule: Needs. Wants. Savings. It’s not about earning more. It’s about directing what you already have. Start small. Stay consistent. Watch the difference. For every need, there’s CareCoop.

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This Labour Day is a reminder that investing in yourself is never wasted. Keep building. Keep growing. CareCoop is right there with you. #LabourDay #CareCoop #ForEveryNeed

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Today, we honour Dr. Kenneth Kaunda, a leader whose vision helped shape the Zambia we know today. His values of unity, resilience, and service continue to inspire how we support one another as a community. At CareCoop, we remain committed to building a future where every member has the opportunity to grow, thrive, and move forward with confidence. Happy Kenneth Kaunda Day Together, we keep building.

Products of the Moment

Introducing the Fastele Loan

We are currently piloting the Fastele Loan with an initial group of 100 members. Following the successful completion of this pilot, we will launch the product to all our members soon!

Featured Prodct
New Prodct

Utility Loan Product

Are you looking for a utility solution?

You can now apply for a Utility Loan amounting to a maximum of ZMW100,000.00, repayable within a period of 18 months.

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CTA

Whether you're an employee of a member organisation or a family member of a principal member, you can apply for membership online in minutes

Apply Now

Our Loan Products

We offer a variety of loans at favourable interest rates

CTA

Did you know you can apply for loans of any amount through the CareCoop portal? Simplifying your financial journey, one click at a time.

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Our Expert Team

Meet our exceptionally talented team of industry professionals

Mutinta Lumayi

Mutinta Lumayi

Chief Executive Officer
Sydney Kanyata

Sydney Kanyata

Head Finance and Administration
Prunella Kapinga Kalela

Prunella Kapinga Kalela

Head Business Development
Fred Musonda

Fred Musonda

Head Risk and Internal Audit

Testimonials

What our members say